Leadership
"I have led teams across a range of environments—from highly regulated government initiatives to fast-moving corporate and startup settings. My leadership style is grounded in clarity and structure, with a focus on enabling teams to produce high-quality work that drives measurable outcomes.
My goal is to build alignment across stakeholders, elevate team capability, and establish systems that scale. I also prioritize creating an environment where team members feel inspired by their work, supported in achieving their goals, and encouraged to take thoughtful ownership. By setting clear direction and removing friction, I help teams stay focused, engaged, and confident in their contributions—resulting in stronger outcomes and a more effective, motivated team."-Carolyn
Select Leadership Experience
Optimize With Learning Solutions (OWLS)
"As the founder and leader of OWLS, a consulting company, I built and managed a team of instructional designers delivering end-to-end learning solutions for clients.
My leadership extended beyond oversight—I established the operational and quality standards that defined our work:
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Led hiring, onboarding, and performance management of instructional design talent
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Ensured all projects were completed on-time and within budget
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Created a 20+ page design guide to ensure consistency, scalability, and high-caliber outputs across all projects
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Trained team members on the LTEM evaluation model, reinforcing a focus on measuring learning effectiveness and business impact—not just completion metrics
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Guided designers in developing survey instruments tied directly to performance outcomes, strengthening our ability to demonstrate ROI to clients
This experience reflects my ability to build systems, not just teams—ensuring that quality and impact are repeatable, not dependent on individual contributors."-Carolyn
Booz Allen Hamilton
"In 2024, I led a cross-functional team to deliver a Virtual Reality (VR) and 360-camera training experience for U.S. Army National Guard Soldiers. This effort required coordinating across multiple disciplines, including Army National Guard leadership, consultants, a Storyline developer, and a VR developer.
I served as the central point of alignment—ensuring that technical execution, instructional integrity, and stakeholder expectations remained tightly integrated. This meant translating military training objectives into immersive learning experiences while keeping the team focused, accountable, and moving forward under tight constraints."-Carolyn
Southwire
"In 2026, as a Program Lead, I mentor content creators and play a key role in elevating the overall quality and consistency of learning products across the organization.
I drive alignment around best practices by:
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Coaching designers on instructional strategy, user experience, and performance-based design
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Standardizing training outputs around ADA/WCAG compliance, ensuring accessibility was not an afterthought but a foundational requirement
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Creating cohesion across projects so that learning experiences felt unified, intentional, and aligned with broader business goals
My focus is not just on improving individual performance, but on raising the standard of the entire function."-Carolyn