A Leader in Business Transformation
Carolyn Greiner is a senior Learning and Development leader focused on driving enterprise-wide performance through scalable, data-driven learning strategies.
With a foundation in education—including international experience in Italy and the Middle East—she brings deep expertise in learning science, further strengthened through graduate study in Instructional Systems and Learning Technologies at Florida State University.
Since transitioning into corporate learning in 2018, Carolyn has led the transformation of learning ecosystems for organizations such as Tesla, Booz Allen Hamilton, Floor & Decor, and Southwire, translating complex subject matter—from electromagnetic warfare to electrical engineering—into solutions that support measurable business outcomes at scale.
She has built and coached high-performing instructional design teams, established standard operating procedures for enterprise learning functions, and led budgeting and resource allocation across multi-project portfolios—consistently delivering initiatives on time and within budget.
Her programs achieve sustained 5/5 learner satisfaction ratings and are grounded in rigorous evaluation, leveraging WCAG 2.2 AA accessibility standards and the LTEM model to measure effectiveness and inform decision-making.
Recognized with the 2024 Silver Award and Passionate Service Award for leading a virtual reality training program for the U.S. Army National Guard, Carolyn operates at the intersection of strategy, operations, and innovation—scaling modern learning functions that align to business priorities and drive performance.
Recognized for Impact & Excellence
2
National Awards
(Booz Allen Hamilton)
7+ Years
of Transformational Experience
5/5
Learner Satisfaction
(Consistent Ratings)
of Experience public, private and international education
7+ Years
IMPACT & CASE STUDIES
Leadership strategy designed to turn capability into performance.
TEAM LEADERSHIP & LEARNING SOLUTIONS
Optimize With Learning Solutions (OWLS)
Business Context
My Responsibility
As the founder and leader of OWLS, a consulting company, Carolyn built and managed a team of instructional designers delivering end-to-end learning solutions for clients.
Carolyn established the operational and quality standards that defined her team's work, earning 100% positive feedback across all client engagements.
What I Did
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Led hiring, onboarding, and performance management of instructional design talent.
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Delegated projects and managed teams to ensure on-time, on-budget delivery.
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Coached designers on best practices.
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Created a 20+ page design guide to ensure consistency, scalability, and high-caliber outputs across all projects.
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Trained team members on the LTEM evaluation model, reinforcing a focus on measuring learning effectiveness and business impact, not just completion metrics.
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Guided designers in developing survey instruments tied directly to performance outcomes, strengthening her team's ability to demonstrate ROI to clients.
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Conducted feedback sessions on work to promote continuous improvement.
Scale
Enterprise clients across multiple projects requiring consistent quality, scalable learning practices, and measurable business impact.
Measured Impact
100%
Positive feedback across all client engagements
100%
Of instructional designers who worked under Carolyn's leadership have requested to work with her again
20+ Pages
Design guide created to ensure consistency, scalability, and high-caliber outputs
IMMERSIVE LEARNING × STRATEGIC LEADERSHIP
Booz Allen Hamilton
Business Context
My Responsibility
In 2024, Carolyn provided strategic leadership for a multidisciplinary team responsible for developing an immersive Virtual Reality (VR) and 360-degree training solution for U.S. Army National Guard Soldiers.
Carolyn acted as the bridge between executive stakeholders and the development team, aligning operational goals with technical execution and keeping diverse contributors focused on a common mission.
What I Did
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Directed collaboration across Army National Guard leadership, military subject matter experts, consultants, instructional designers, software engineers, and VR developers.
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Aligned operational goals with technical execution.
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Established project governance to provide structure and accountability throughout the initiative.
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Facilitated executive decision-making across a complex, multidisciplinary environment.
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Managed competing priorities across stakeholders and development teams.
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Ensured continuous alignment from concept through delivery.
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Connected instructional strategy with emerging VR technology.
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Guided diverse teams toward a common mission and scalable training solution.
Scale
A multidisciplinary initiative involving Army National Guard leadership, military subject matter experts, consultants, instructional designers, software engineers, and VR developers working together to develop an immersive VR and 360-degree training solution.
Recognition & Impact
Scalable
Training solution combining instructional strategy and emerging technology
Mission Aligned
Operational goals translated into technical and learning execution
2 AWARDS
Silver Award
Passionate Service Award
Booz Allen Hamilton
LEARNING SYSTEMS x ENTERPRISE GOVERNANCE
Southwire
Business Context
My Responsibility
As Program Lead, Carolyn strengthened Southwire’s Learning & Development function by establishing enterprise standards, and governance frameworks that improve consistency, quality, and operational excellence.
Carolyn serves as both a strategic advisor and program leader, guiding learning teams and business stakeholders across instructional design, learning technologies, content quality, accessibility, and enterprise learning initiatives.
What I Did
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Developed comprehensive standard operating procedures (SOPs) to improve consistency across learning initiatives.
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Created reusable templates and governance processes that guide teams through every phase of the ADDIE methodology.
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Established processes spanning intake and analysis through implementation and LTEM-based evaluation.
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Led initiatives to standardize instructional design practices across the department.
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Evaluated and recommended content authoring tools that strengthen departmental capabilities and support long-term scalability.
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Championed accessibility as a core organizational standard.
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Coached learning professionals on ADA/WCAG best practices.
